Frequently Asked Questions

I'm on a contract. Can I switch to Kiss Mobile?

If you want to leave your current contract, penalty fees may apply. You can either pay those fees and switch, or wait until your contract is over.

Can I keep my number when I switch to Kiss Mobile?

Yes. We will send you a new SIM card. All you do is take out the old one, and put in the new one, and the same number will be active.

You may need to transfer your address book if it is stored on your SIM card.

Do you have your own mobile phone towers?

No. Kiss Movile uses the Vodafone network to carry your calls.

I don't have a phone. Can you help me?

Kiss Mobile may also offer mobile phones for sale. Check back with us in the coming months. If we do offer them, they will be at competitive prices, but we will not offer contracts that pay off the phone over 18 or 24 months like other companies. You will simply get what you pay for.

I want post-paid rather than pre-paid

Please click here and visit our sister company Kiss Telecom.

Do you have any further questions ? Contact us here.