Frequently Asked Questions - Blackberry

How do I set it up?

Here are the steps:

  1. Confirm GPRS or 3G icon on device is displayed in uppercase. If not, switch device off/on including removing the battery. Removing the battery is especially important for BlackBerrys as this performs a hard reset.
  2. Create a new Vodafone BIS account here. You will need to know your BlackBerry PIN/IMEI details to create the account. This information is available on the about screen
  3. Once you've created the new account, you should be taken to the default screen and be prompted to setup your email account (see fig 1). You will need to know your email settings. Once that's complete, you will get a confirmation message that it has been setup correctly and all emails should start flowing to the device within 20 mins

Do you have any further questions ? Contact us here.