Once we validate your order, we will deduct $15 from your account, and then send you a SIM. We don't require you to actually pay the SIM charge before shipping. However, the SIM will not work until your account is put into credit.
See our Blackberry FAQ for more information.
To switch off voicemail, dial 1210, which switches off all diverts to the voicemail system. To switch it back on again, dial 1213.
If you want to leave your current contract, penalty fees may apply. You can either pay those fees and switch, or wait until your contract is over.
Yes. We will send you a new SIM card. All you do is take out the old one, and put in the new one, and the same number will be active.
You may need to transfer your address book if it is stored on your SIM card.
No. KISS Mobile uses the Vodafone network to carry your calls. We are what is called an MVNO - a Mobile Virtual Network Operator.
KISS Mobile may also offer mobile phones for sale. Check back with us in the coming months. If we do offer them, they will be at competitive prices, but we will not offer contracts that pay off the phone over 18 or 24 months like other companies. You will simply get what you pay for.
We support credit card, BPay, PostBillPay, Pay-Pal, and in person at any Post Office. There are also auto-recharge options using your nominated credit card or bank account.
It's not like pre-paid ... it's Pre-post-paid! See here for more information about how that works.
Please visit our sister brand, KISS Telecom, which offers regular post-paid services to qualified businesses and individuals.
Visit the configuration portal at http://wireless.vodafone.com.au to see instructions for doing this
What? You want to leave? We are sorry to hear that. Please take the opportunity to contact our KISScare and discuss any concerns before doing that. Of course you are free to move your service away at any time. To port your number, supply your KISS customer number (not your date of birth) to your new provider. We use customer number rather than DOB because we are not quite like pre-paid.
No. Due to the risks associated with that product, we are unable to support it at this time.
Do you have any further questions ? Contact us here.